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Typically these reports are at an Incident Type level and use data from reports created in the previous month. The summary data can also be provided at a company level (one email per month for all report data) and the division level (one email per division or division/incident type). Requests to change your reporting level should be made through Syntrio. The If you’d like your month-end report to include divisions, please enable your auto-assignment rules to include divisions. To learn editing your auto-assignment rules, click here.
The month-end activity summary report can be enabled/disabled through the Edit Settings page. To learn more about this setting, click here.
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