January 10, 2023: Production Release

• Supported some changes to the Admin application to improve client setup efficiency.

• Determined the cause of some weak performance areas in the application.

• Bug fixes.

January 10, 2023: Admin Release

• Increased restrictions to client data for non-super admin users.

• Updated labeling for increased clarity of functions.

• Modified prepopulated fields to improve client setup efficiency.

• Improved navigation performance and speed for Categories and Org Linking.

• Bug fixes.

January 19, 2023: Production Release

• Created email testing capabilities to support the Cloud environment.

• Bug fixes

February 2, 2023: Admin Release

• Improved Edit Category’s handling of inheritance.

• Bug fixes.

February 21, 2023: Production Release

• Updated hotline translations to include Spanish.

• Added Spanish as a Hotline Agent Language.

• Created an API for PowerBI Report integration.

March 6, 2023: Production Release

• Fixed some spelling and grammatical errors.

• Created a security layer for the PowerBI API.

• Developed a dashboard page.

March 6, 2023: Admin and Legacy Release

• Fixed bugs related to assigning categories.

March 21, 2023: Production Release

• Minor updates to French and Spanish translations.

• Bug fixes.

April 4, 2023: Production Release

• Embed PowerBI IFrame.

• Modified hotline agent voiceover text to add information for disconnected calls.

• PowerBI API updates.

April 19, 2023: Production Release

• Implemented security for Dashboard tab access.

• Fixes to Spanish translations.

• Bug fixes for hotline agent login.

April 24, 2023: Legacy Release

• Implemented security for Dashboard tab access.

May 3, 2023: Production Release

• Created functionality to export PowerBI reports to PowerPoint and PDF.

• Implemented row-level security in the PowerBI data model.

• Developed the ability for users to set their landing page to either the Overview or Dashboard.

• Bug fixes and library upgrades.