Manage User Access
- Jamie Dottavio (Unlicensed)
There is some functionality in the CMS that some Investigator users should have access to while other users should not. The Manage User Access Page provides the ability to define permissions on a user-by-user basis.
 To create or change the access permissions for a specific user, click the Users tab, then click the Manage User Access icon on the row containing the user whose permissions you’d like to modify. |
Access permissions can only be changed for users with an Investigator/non-Administrator role.
The Manage User Access page shown below lists the different access permissions that an Investigator role can have:
To give a user-specific access permission, select the checkbox on the access permission row under the column 'Allow'. To deny specific access permission, select the checkbox on the access permission row under the column 'Deny'.
A user is required to have 'Edit Report' permission to enable the 'Change Report Status' permission.
A user is required to have 'View Report' permission to enable the 'View Audit Log for Assigned Reports' permission.
When a user has Add/Edit permissions for a certain access permission, they are also given 'View' permission automatically.
Note: When an Investigator is given access to Analytics, the Investigator will be able to view data related to all reports in the CMS.
Set Access Using Defaults
The default access buttons on this page provide default access permissions as described below:
Read Only
The default permissions for a Read Only user are limited to viewing reports to which the user has been assigned. This permission is typically provided to executives and support staff who need access to view report content and progress notes.
Default Investigator
The default permissions for an Investigator include managing reports that the user has been assigned to. This permission is typically provided to users who investigate the report and provide report follow-ups and outcomes.
Division Manager
The default permissions for a Division Manager include managing reports, users, locations, divisions, and incident types. They can also assign Investigators and access the Analytics tab. This permission is typically provided to users responsible for specific divisions/departments who are given similar rights as an Administrator, except they are unable to access Administrator user profiles.