Manage Quick Response Messages
- Jamie Dottavio (Unlicensed)
The ‘Manage Quick Response Messages’ page allows an Administrator or user with Edit Settings permissions to create pre-drafted company messages that can be quickly sent to a reporter from the Dialog page. The Quick Response Messages created on this Settings page can be used on the Manage Dialog page. On the Manage Dialog page, a user can choose which pre-drafted message to send to the reporter with a few clicks of their mouse.
A total of five messages can be added as Quick Response Messages. Each message can be up to 1000 characters in length.
The Manage Quick Response Messages page is shown below:
The messages created on this page will appear when clicking the 'Quick Response' button on the Manage Dialog page as shown below:
To find additional information on using the ‘Quick Message’ button on the Manage Dialog page, click here.